Citimanager customer service hours. Oct 23, 2020 · Terrible customer service - wait time and difficulty understanding agent. Please be advised that our offices at 12 Queen’s Park East, Port of Spain have amended its hours of Operations to the Public from 9:00 A. Inside the U. 5 points per $1 spent at gas stations (3% back in rewards), 1 point per $1 spent at restaurants, bars and grocery stores (2% back in rewards) and 1 point per $2 spent (1% back in rewards) on other purchases outside Best Buy ® or Pacific Sales That’s sucks, haven’t had to use Citi customer service, but got a Citi Custom Cash and BOA card and Citi’s app is sooo much better. Based on your agency/organization’s set up, some of the key self-service activities may include: Contact Citigold Private Client – Submit a request to be contacted by a Citi representative. Alternatively, you can contact our customer service team, the numbers can be found here. Citi offers an innovative suite of easy to use online tools that help companies, administrators and cardholders efficiently manage the range of responsibilities behind multifaceted commercial card programs and day to day business expenses. com Citibank Online Customer Service Desk - The fastest way to resolve your queries! Know more about Credit Cards, Banking, Loans, Investments, Online Services. How To Contact Citi by Phone If you want to contact Citi by phone but don't want to waste time sitting on the line, or Cardholder Guide. We also accept operator relay calls. com] Dec 27, 2023 · Citi offers a variety of financial services, including credit cards, banking, investing, lending and wealth management. In Asia Pacific, the CitiManager App is available in: Australia, China, Hong Kong, India, Malaysia, New Zealand, Philippines, Singapore, Thailand and Vietnam Regularly updated video library from Citi's experts around the world. through the Citi Customer Service Center. Citi's Corporate Card Customer Service is on hand to help 24 hours a day, 7 days a week throughout the year. questions about your disputes, please contact Customer Service using the number on the back of your card. Learn about Citi culture, salaries, benefits, work-life balance, management, job security, and more. For cardholders outside of the U. Contact Citi to report a lost or stolen card, obtain account status updates and for general inquiries. We offer 24 hours a day, 7 days a week support via online and mobile banking as well as automated telephone banking. Close Contact Citi Customer Care to reach out to our help enter, file complaints & raise service requests. Our CitiPhone operating hours are 8am - 8pm (GMT/BST) everyday The Citi Security Team will still be available 24/7 on 0800 096 68 00 (or +44 203 569 99 98 if calling from outside the UK) exclusively for: Working at Citi is far more than just a job. Speak to the live representative. CitiManager allows Program Administrators to reset the CitiManager Password on behalf of the Cardholder, however you / the cardholder must contact Citi Customer Service to reset challenge questions. Getting Started in the CitiManager Site 1. citimanager. Hours; Main (65) 6225 5225 or (65) 6224-5757 (for International Personal Bank Clients) - Our customer service officers will endeavor to reply to your query via Find a Citibank branch or ATM location near you with information on hours, services, and contact details. No 6; AML. May 30, 2024 · If you need customer service support for your FEMA travel card, reach out to the service(s) that best fits your inquiry. This service will enable all program participants to obtain information and Click here to view the Citiphone Helpline numbers and the new operating hours effective 15 May 2023. For credit card holders, please call us at 400-821-1880* / 86-21-38969500. Citimanager. com Write: Citibank Customer Service Center P. Schedule an appointment to learn about Citi bank accounts and offers, with options for in-person or online meetings. Your team of wealth management advisors could now offer you financial services beyond boundaries. 5 points per $1 spent at gas stations (3% back in rewards), 1 point per $1 spent at restaurants, bars and grocery stores (2% back in rewards) and 1 point per $2 spent (1% back in rewards) on other purchases outside Best Buy ® or Pacific Sales In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world. Box 6125 Sioux Falls, SD 57117-6125 Citibank MasterCard Government Fleet Card Guide | General Overview Citi operates in Mexico as Citibanamex, the second-largest bank in the country. If you can’t or don’t want to talk to Citibank customer service over the phone, there are a few alternatives. Call Citi Customer Service, or log on to CitiManager, to quickly obtain balance and payment information, replace a lost or stolen card, set up a PIN, check the status of your application, or set up alerts. Citi Customer Service | Traveler Line | 1-800-200-7056 or 1-757-852-9076 (toll-free) Citi Client Services | Agency Program Coordinator Line | 1-866-670-6462 DoD Travel Program Forms & Resources [citibank. How We Can Help. View Citi's and NAB's Get online support for Xfinity products & services. Coast Guard, Stop 7200 2703 Martin Luther King Jr CitiManager Site User Guide | Getting Started in CitiManager Getting Started in CitiManager What is CitiManager? Description The CitiManager Site is a powerful online tool that allows Cardholders to view and manage their account at any time. This service conveniently delivers foreign currency to you at your home, office or nearest Citibank branch 1 . – If you have a hearing or speech impairment, use TTY: (800) 788-0002 . To reach the Citi Customer Service Center, call 1-800-790-7206, 24 hours a day, seven days a week, every day of the year. Reply reply Please Login to CitiManager: home. com from anywhere at any time. com/login CitiManager Mobile App Customer Service number on back of your card BEFORE YOU TRAVEL 1 Ensure your card account is open/active. You can say “skip” at any time to bypass the account summary Jul 11, 2023 · Learn about Branch Manager careers at Citi. As our Citigold® Private Client and Citigold® clients, you could now connect with your dedicated Relationship Manager with Citi Live Chat regardless of your geographic location. See jobs, salaries, employee reviews and more for Customer Service Representative careers at Citibank (Citi) 6 days ago · CSR - Customer Service Representative (Former Employee) - Dallas-Fort Worth, TX - October 14, 2024 Pay was lower then expected. If outside the U. Citiphone offers you the service 24-hours a day, 7-days a week for immediate assistance. All rights reserved. Oct 25, 2024 · How to Talk to Citibank Customer Service by Phone. Exceptional dedicated customer services, wherever you are. O. Citi Australia Offices CitiManager Site Registration — Cardholder | Register as a Cardholder Register as a Cardholder Key Concepts As a Cardholder it is possible to register for the CitiManager Site so you can view your account information, view statements and balances and perform other self-service tasks such as set your alerts or view your PIN. Whether you are on the road, at home or at the office, Citi Customer Service is available 24 hours a day, 7 days a week . Citiphone Banking gives you the power to control your banking from anywhere, anytime, simply by dialing 800-830-1880* / 86-20-38801267. 225. The Customer Specialist 5 is an entry level position responsible for assisting with customer service inquiries and providing solutions based on client needs in coordination with the Customer Service function. CitiManager Transaction Management User Guide | User Guide Overview and Getting Started Overview and Getting Started Description CitiManager — Transaction Management (Transaction Management) is a feature rich environment designed to align with your financial system and support transaction allocation, statement approvals and data delivery. , call Citi collect at 904-954-7850. S. Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. A pin must be embedded within the card. 29107 PBWM - Customer Service - Citi Branded Cards [L6] 1; 29496 PBWM - Customer Service - Citi Retail Services [L5] 4; 29528 Investments Operations [L5] 1; 29584 TTS Corp Sales+Client Exec [L5] 1; 29673 CBORC Issues Management [L5] 1; 29726 Enterprise Services and Public Affairs [L5] 9; 29737 Client [L5] 87; 30049 Delivery Strategy Deployment 24-Hour Customer Service. I've had a citi card for over 20 years. CitiManager Basic Reporting - Highlights the core monthly DoD reports and teaches you how to edit and maintain them using reporting features. Customer Service Whether supporting a stranded business traveler or time-strapped Accounts Payable team, Citi's "follow-the-sun" Shared Service Center offers an unrivaled set of assets, people, tools and platforms to address the diverse, and evolving, needs of our customers and their Program Administrators. Contact CIT Bank Customer Service. , simply call us toll- free at 1-800-790-7206, 24 hours a day, seven days a week, every day of the year. If you bank Exceptional dedicated customer services, wherever you are. Depending on your company’s setup, you will be able to: Business Banking - Customer Service Monday-Friday, 7am to 10:00pm EST Saturday, 9:00am-6:00pm EST 888-307-4568. Screen captures in this guide contain dummy data for personal information and it is used for Average Citi Customer Service Manager yearly pay in the United States is approximately $97,434, which is 78% above the national average. You can contact the appropriate Customer Service representative by calling the number on the back of your card or by visiting the Citi website Contact Customer Service page. Your eligibility for a particular product and service is subject to a final determination by Citibank. 9925427 USPB Customer Service [L4] 5; MS_Level_5. m. customer service representatives 24 hours a day, 7 days a week, every day of the year through the Citibank Customer Service Center at 1-800-790-7206 in the U. Read on to learn all your options for contacting Citi customer service fast. Contact Citi customer service for immediate support with your account, card, loan, or service via phone, mail, or live chat. 36797 Institutional Credit Exceptional dedicated customer services, wherever you are. Access banking demos and FAQs here! Get up to AED 5,000 cash back per year for Citi Credit Card Referrals Reviews from Citi employees about working as a Customer Service Manager at Citi. Need to talk to a representative? Try here for Sales: 1. 0204. No 6; GLM. your A/OPC and Citi immediately. Called citi customer service to dispute a charge. comhome. Questions about Citigold? Submit a request to be contacted by a Citi representative. CST Terms, conditions and fees for accounts, products, programs and services are subject to change. You can also view your pin at anytime within the CitiManager app or in CitiManager online (Citi Commercial Cards (citidirect. , call at +1-904-954-7850. With offices in Vancouver, Calgary, Montreal, Toronto and Mississauga, Citi's key strategic focus in Canada is to serve clients through Citi Banking, Capital Markets and Advisory; Citi Commercial Bank; Citi Markets; Citi Securities Services; Citi Treasury and Trade Solutions; Citi Private Bank and Citi Cards Canada. Reviews from Citi employees about working as a Customer Service Manager at Citi. In this role, you’re expected to: Handle incoming calls and chats across segments, customers and deliver good customer service to ensure superior Citibanking experience to our customers Customer help and technical support. Explore the page to check out our digital assets for a refresher on why managing your Citi corporate card is easier than ever. We apologize for any inconvenience. Official travel for the Department of Defense just became easier with the Citi Department of Defense Travel Card. Passwords expire every 60 days. The average Customer Service Manager base salary at Citi is $94K per year. Get support from Chase Accessibility Services. 29107 PBWM - Customer Service - Citi Branded Cards [L6] 1; 29496 PBWM - Customer Service - Citi Retail Services [L5] 4; Level. , call 757-852-9076. S. After 60 days of inactivity, the account will suspend and the on-line password will need to be re-set. Cardholders and administrators may view transaction and payment information. citi. Oct 25, 2024 · To talk to Citi Simplicity Card customer service, call 1-800-823-4086 and then enter your card number or your Social Security number and you will then hear a brief summary of your account. Contact by Phone. Call, chat, or visit a nearby store to talk to our customer support team for your wireless & home services and devices. Customer Service If you believe your account may have been used fraudulently, please contact Citi Customer Service: 1-800-950-5114 Outside of the United States, call Citi collect at 1-605-335-2222 For TTY: Use 711 or other Relay Service 24 hours a day, 7 days a week Contact Citi customer service by phone, mail, or live chat for immediate support with your account. Citi Commercial Cards We're sorry, the system is currently unavailable. You can only view two levels of contacts above your assigned hierarchy. Enter your account, Social Security, or tax payer ID number. - 5 p. 5499 For Customer Service: 1. If you need Citi customer support, there are many ways to contact the company. Visiting your local Citibank branch. A career with us means joining more than 230,000 dedicated people from around the globe. Service Type: Contact Number: Service Hours: Credit card counseling and incident reporting: 82-2-2004-1004: 09:00~18:00 (Business days only) Incident reporting 24hrs/365days: CAT-i Pro menu and Security Programs: 82-2-3704-7711: 24 hrs a day/365 days a year (But, part of services are not available outside business hours) If you have an issue or question related to Personnel & Payroll systems (FPPS and Quicktime) or DOI Talent, FedTalent, EODS, and WTTS, please contact the Customer Support Center. Your Access May Vary The functions you have access to are based on your role and entitlements. CitiManager Basic - Introduces you to the core functionalities related to your role as an APC. com Customer Welcome to the Costco Customer Service page. Getting Started in the CitiManager Site What is CitiManager? Description The CitiManager Site is a powerful online tool that allows Non-cardholders to efficiently manage their card programs. After 30 days, a password expiration warning pop up in CitiManager will begin to appear to remind cardholder that his/her password will expire in 30 days. Box 6500 Sioux Falls, SD 57117 We would like to show you a description here but the site won’t allow us. Expedia and the Expedia Logo are trademarks or registered trademarks of Expedia, Inc. 922. com)), or by calling Citi at 800-790-7206. Please try again later. You should also obtain and consider the associated product disclosure statement and terms and conditions that apply to the products and offers on this website, which are available by going to the offer page or by contacting our Customer Service Centre on 13 24 84. Cardholder Assistance Call toll-free 1-800-200-7056. For hearing impaired callers dial 1 800 788 0002. , simply call us toll-free at 1-800-200-7056, 24 hours a day, seven days a week, every day of the year. Sep 30, 2015 · To contact Citigroup customer service, you have several options: – For general banking services, call (800) 285-1709 . Salary information comes from 21 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Hours vary by department Customer Service Center 1-800-790-7206 or collect 904-954-7850 E-mail: www. Calling them at (800) 950-5114. Follow the instructions in that letter. Since it was founded in 1812 as the City Bank of New York, Citi has grown into one of the most popular financial institutions offering both brick-and-mortar and online banking. cards. Questions about Business Online Banking The CitiManager® Site End-to-End User Guide for Non-cardholders provides detailed step-by- step instructions for all CitiManager Site functions available to Non-cardholders. If you are outside the U. Contact Us. Due to high volume, I requested a callback. Personnel Service Center U. , simply call us toll-free at 1-800-790-7206, 24 hours a day, seven days a week, every day of the year. You can reach Citibank’s customer service by calling their phone number, which is 1-800-950-5114 if you are in the United States. The overall objective is to apply a broad knowledge of Citi’s products, services and procedures to efficiently resolve service issues. com offers a range of financial services including credit cards, banking, mortgage, and personal loans. CitiManager Site Non-cardholder Quick Start Guide | Overview Overview Document Scope This CitiManager® Site User Guide provides detailed step-by-step instructions for some of the most commonly used CitiManager Site functions available to Non-cardholders. We are here to help. Just call 1-800-756-7050 (TTY: 800-788-0002). When it comes to increasing your card program's efficiency and improving your bottom line, Citi knows it's all in the details. Reply reply In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world. Payroll Services (Customer Support Center) For payroll inquiries, duplicate copies of your W-2, or Leave and Earnings Statement, please contact the Customer Support Jun 6, 2024 · The estimated total pay range for a Customer Service Manager at Citi is $81K–$136K per year, which includes base salary and additional pay. Citi. Not all accounts, products, and services as well as pricing described here are available in all jurisdictions or to all customers. 5 points for every $1 spent). Citibank - Citigold® - complimentary financial planning, preferred banking benefits, world-class investment capabilities, travel & lifestyle benefits. We are here to remind you that you can manage your Citi corporate card with the CitiManager App and CitiManager. Writing them a mail at the following address: Citibank Customer Service P. Step Action 1. If you’re already a Citigold client, please contact us at 1-888-248-4465. , call collect to 1-757-852-9076, Full service is available 24x7 including Help Desk Customer Service 1-800-950-5114 Outside of the United States, Call Citi collect at: 605-335-2222 (TTY: We accept 711 or other Relay Service) 24 hours a day, 7 days a GSA Contact Numbers (for federal agencies, excluding Department of Defense) Cardholder Servicing: 1-800-790-7206 (Toll-free). Learn about Citibank (Citi) culture, salaries, benefits, work-life balance, management, job security, and more. Find help & support articles, chat online, or schedule a call with an agent. Customer Service 6; EarlyCareersCSC. Travel Card Client Support Line Cardholder and general inquiries, please reach out to the FEMA Travel Card Client Support during regular business hours 8 a. I was called back and then had to wait again. Ellen Sturtz Not able to login to customer portal and phones say to call back two hours ago so I di and now they say call back in 3-4 hours. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth Citi, the leading global bank, serves more than 200 million customer accounts and does business in more than 160 countries and jurisdictions. , an Expedia Group company. Activate your Citibank card online quickly and securely with a simple verification process. Jun 23, 2023 · You can reach the Citibank credit card customer service by: Accessing their website or the Citi Mobile App and sending them a message. At Citibank, we are committed to support you throughout your wealth journey. Note: If you receive the pop-up and do not receive your card in 10-15 Days, please contact our customer service. Activating your renewal card before the receipt will deactivate your old card. com Customer Service Virtual Agent: 1-800-200-7056 From Outside the U. Regularly updated video library from Citi's experts around the world. We are here to answer your Exceptional dedicated customer services, wherever you are. After you report a lost or stolen card, Citi will send you a letter. It offers global financial services and has roughly 200 million customer accounts, operating in more than 160 countries around the world. Schedule a Citi Live Chat session with . Agency/Organization Program Coordinator (A/OPC) Servicing: 9925427 USPB Customer Service [L4] 5; MS_Level_5. Mortgage [L5] 17; 29107 PBWM - Customer Service - Citi Branded Cards [L6] 2; 29496 PBWM - Customer Service - Citi Retail Services [L5] 4 CitiBusiness® offers small business banking accounts, credit cards and other specialty banking services to achieve your small business goals. Customer Support 3; Level. Dedicated Citi Support. 800. Download Application Forms and also choose DND service. 904-954-7850 (Outside US). 2024-09-14 15:34:08 Marilynn Peet website not responsive keeps saying you are now logged out Oct 6, 2023 · What is Citibank customer service 24/7 phone number? Citibank’s customer service operates 24/7, which means it is available to assist customers at any time of the day or night. URL: https://cardactivation. Some topics included are searching for card accounts, account maintenance, and creating a new user profile. Citi's Dedicated Support Team & Services works around the clock so you don't have to. Call Chase Customer Service: 1-800-935-9935. , call collect at 1-904-954-7850. acb73efd7ea27676. citidirect. That’s sucks, haven’t had to use Citi customer service, but got a Citi Custom Cash and BOA card and Citi’s app is sooo much better. com/login CitiManager Mobile App Customer Service number on back of your card 1 Activate your card by completing the ‘Card Receipt Verification’ process and establishing your PIN. On Citi’s website, you can find contact information by department, such as banking, loans and wealth management services. 22703 Contact Center International [L5] 3; 29028 LF - Other Retail Banking [L5] 13; 29059 LF - GRB incl. If you’re already a Citigold Private Client, call 1-888-500-5008. Get online and mobile banking support, or help with your account. When you are preparing to use your new card, please read What To Do When I First Receive My New Card. Customer Service. Mortgage [L5] 20; 29107 PBWM - Customer Service - Citi Branded Cards [L6] 1; 29496 PBWM - Customer Service - Citi Retail Services [L5] 4; 29542 Client Onboarding Operations [L5] 6; 38405 Jun 16, 2024 · Learn about Customer Service Representative careers at Citibank (Citi). Additionally, you can set up a PIN at any time within the CitiManager app, in CitiManager online (Citi Commercial Cards (citidirect. Hybrid 4; On New and improved CitiManager login page. Hours of Operation: 0800 to 1700 est Monday-Friday (excluding Federal Holidays). Call 13 24 84 From overseas? +61 2 8225 0615 . 24/7 Customer Service Centre . Supports client programs in over 100 countries; Available in 28 languages; Accessible globally via the Internet; Unified user interface for both Cardholders and Administrators; On-the go-access via the CitiManager App; User-managed customization and preferences Contact a Citi customer service representative by phone, mail or live chat and receive immediate support for your Citi account today. Based on your agency/organization’s set up, some of the key self-service activities may include: Oct 26, 2024 · 1,685 reviews from Citi employees about working as a Customer Service Representative at Citi. <link rel="stylesheet" href="styles. CitiManager Site User Guide | 1. ET (M-F). Outside the U. Reference Guidelines for Self The customer service is foreign but he was really nice and helpful. Citibank Online provides secure and convenient banking services. 29107 PBWM - Customer Service - Citi Branded Cards [L6] 1; 29496 PBWM - Customer Service - Citi Retail Services [L5] 4; 29497 PBWM - Customer Service - Retail Bank [L5] 1; 29737 Client [L5] 1; 38405 Total Risk Portfolios [L5] 1; 8163 Operations [L5] 1; MS_Level_6. Explore our many helpful self-service options and learn more about popular topics. Member FDIC Nov 8, 2024 · Citi&reg; is one of the largest financial institutions in the world. We are here to answer your Citibank Online provides a secure platform for managing your Citi account, paying bills, and accessing exclusive rewards. Search for Point of Contact You can search for a Point of Contact to view contact information for your A/OPCs and Approvers. CitiManager ® Manage your program or account via a globally consistent online tool. , call collect at 904-954-7850. You can call customer service at 1 800 285 1709 and select option 1. Based on your agency/organization’s set up, some of the key self-service activities may include: CitiManager Site User Guide | Getting Started in CitiManager Getting Started in CitiManager What is CitiManager? Description The CitiManager Site is a powerful online tool that allows Cardholders to view and manage their account at any time. Sep 19, 2024 · Here are the details on Citi’s customer service options and operating hours. Entry Level 6; CustomTheme. daily Monday to Friday. Search for answers on our support pages and within our knowledge base. I received a notification about a potentially fraudulent transaction on my card and my card is now blocked. css"> Citimanager. 22703 Contact Center International [L5] 7; 24201 Credit Operations International [L5] 1; 29028 LF - Other Retail Banking [L5] 2; 29059 LF - GRB incl. Jan 3, 2022 · Your APC should be your first point of contact for any questions or issues related to your GTCC. The agent was virtually impossible to understand. M. Call the Citibank customer service department at (888) 248-4226. Our employees proudly serve their local communities every day, providing banking services, insurance and investment products to our valued customers. All qualifying purchases at Best Buy ® earn 5% back in rewards (2. We are here to answer your Our hours of operation are: Business days from Monday to Friday 9:00 AM – 11:00 AM* *Change in Banking Hours effective May 17th, 2021. citi. For banking assistance, you can call the general customer service line at 888-248-4226. Our Customer Service Center is committed to satisfying the needs of all Citi DoD Travel Cardholders. Please be advised that this site is not optimized for use with Microsoft Internet Explorer 6. Ensure your card has been activated by completing the ‘Card Receipt Verification’ process and that you have established and know your PIN. : 1-757-852-9076 Information above appears Sep 13, 2024 · 50 reviews from Citibank (Citi) employees about working as a Customer Service Representative at Citibank (Citi). M to 11:00 A. Regular 6; Job Type. English was clearly not his first language. Management could flip flop depending on who your current manager would be. Citi, the leading global bank, serves more than 200 million customer accounts and does business in more than 160 countries and jurisdictions. They didn't ask for any weird verification. Citi's Corporate Card Customer Service is on hand to help 24 hours a day, 7 days a week throughout the year. Get up to date market news and analysis, webcasts and financial planning from Citi Personal Wealth Management on the United States, European and emerging markets. Help and Support. False 6; VanityTag. With the My Best Buy ® Visa ® card, you can earn 1. 9925427 USPB Customer Service [L4] 6; MS_Level_5. See jobs, salaries, employee reviews and more for Branch Manager careers at Citi © 2024 Expedia, Inc. Or you can use our CitiPhone automated banking service 24 hours a day, 365 days a year to hear your account balance or recent transactions, send money between your UK accounts of the same currency and change your t-PIN. The only weird thing that ever happened is that they randomly changed my due date and statement closing date by 2 days without saying anything to me. Our Customer Service Center is committed to satisfying the needs of all Citi Government Travel Cardholders. Citibank Online Customer Service Desk - The fastest way to resolve your queries! Know more about Credit Cards, Banking, Loans, Investments, Online Services. May 4, 2019 · CitiManager Site User Guide | Getting Started in CitiManager Getting Started in CitiManager What is CitiManager? Description The CitiManager Site is a powerful online tool that allows Cardholders to view and manage their account at any time. The average additional pay is $10K per year, which could include cash bonus, stock, commission, profit sharing or tips. com)). From outside the US, call collect 1 210 677 0065 and select option 3. Citi is one of the country’s largest and longest-serving foreign banks. 45. Learn more today. This service will enable all program participants to obtain information and resolve problems associated with the GTCC program. hoa vhdgk etywrhk pfjij cidz sotq baw lxmt bas efvvku