Citi commercial cards customer service phone number 24 7. Account Statement If you have an Individually Billed 86 votes, 65 comments. , please call 1-800-790-7206. *Details below. + # Press. We offer 24 hours a day, 7 days a week support via online and mobile banking as well as automated telephone banking. 1-800-347-4934. You can find the customer service Citi is one of the country’s largest and longest-serving foreign banks. Australia: Toll-free: 1-800-252-856: Bahrain: Toll-free: 8000-4884: Canada: Toll-free: 1-800-248-4674: Europe: Toll-free from UK: 0800 032 2484 Toll-free from Europe: 00-800-2484 2484 Aug 30, 2024 · Yes, you can pay your Citi credit card at any of the Citi branch office locations. Bill Payment. If you need Macy's Customer Service for an order related question or concern please call 800-289-6229 Contact us today. Comprehensive Solutions for Travel & Entertainment, Purchasing & B2B, and Administrative and Online Tools . Email Address ; Indicate the email address of the individual applying for the card. In today's fast-paced, demanding business environment, having to manage a commercial card account can be time-consuming and keep you from other responsibilities. I got my first credit card with Citi and I still have not been able to use it for 3 weeks now. EnerBank Customer Service. From outside the US, call collect 1 210 677 0065 and select option 3. 4/2012 I. How to Talk to Citibank Customer Service by Phone. Sep 24, 2024 · Discover banks with 24/7 customer service through live chat, mobile banking, or phone, if you prefer banks with extended weekday hours or weekend support. 1-800-950-5114. Learn more about EnerBank payment options. Please be advised that this site is not optimized for use with Microsoft Internet Explorer 6. With Citi phone you can now book an appointment, transfer money and perform other banking operations 24*7. HORRIBLE. Mobile Phone ; 16. Contact by Phone. Set up blocking features — Check with your wireless phone company to see if they offer the option to block certain types of text messages. Call Citi offers an innovative suite of easy to use online tools that help companies, administrators and cardholders efficiently manage the range of responsibilities behind multifaceted commercial card programs and day to day business expenses. To contact us, you can: Send us a secure message using Citi Online not registered? Call CitiPhone on 0800 00 55 00 ; Visit a Citi Branch Citi offers an innovative suite of easy to use online tools that help companies, administrators and cardholders efficiently manage the range of responsibilities behind multifaceted commercial card programs and day to day business expenses. Tel: 03-6776-8800 Please check if your contact number in our system is correct, if not, please update your contact information and try again after one business day. For Citibank Customer Enter NRIC or ATM or Credit Card No. If you are outside of the U. Call the Citibank customer service department at (888) 248-4226. Citi's Corporate Card Customer Service is on hand to help 24 hours a day, 7 days a week throughout the year. klienta@citi. This Oct 25, 2024 · To talk to Citi Double Cash Card customer service, call 1-800-950-5114 and then enter your card number or your Social Security number and you will then hear a brief summary of your account. Citi’s award-winning customer service centers are staffed with representatives who provide best-in-class customer service. 2 times x | or 1 times x Miles Earn 2 AAdvantage ® miles for every $1 spent at telecommunications merchants, cable and satellite providers, car rental merchants, at gas stations and eligible American contact the Citi Customer Service Center. Citigold Contact Us – Citibank – Citigold. For hearing impaired callers dial 1 800 788 0002. Contact Elan’s Cardmember service 24/7 to report a lost or stolen card or for questions about your account. We would like to show you a description here but the site won’t allow us. General Account Information. com] can be found in Citi’s Learning Center. Step Action 1. You can find the customer service In today's fast-paced, demanding business environment, having to manage a commercial card account can be time-consuming and keep you from other responsibilities. Citi also offers day-long hands-on training from a Citi instructor for APC classes of up to 20 participants in Washington, DC, Norfolk, VA, Wilmington, DE, Jacksonville, FL, and O’Fallon, MO. cardholder does not have a mobile number on file, the OTP will default to the cardholder’s registered email address. What is the contact number for questions about my existing mortgage loan, such as payment, monthly statement, or escrow questions? 24/7 Messaging Support Home Depot's customer service page offers support for order tracking, credit card management, gift card balance checks and more. Contact a Citi customer service representative by phone, mail or live chat and receive immediate support for your Citi account today. Be prepared to state “fraud” — not “potential fraud” or similar as banks Getting started is easy and simple, all you need to gain access to self-service phone banking is: Your Citibank card or your account number; Your Telephone Personal Identification Number (TPIN)* *If you do not have a TPIN please call us on 13 24 84. With offices in Vancouver, Calgary, Montreal, Toronto and Mississauga, Citi's key strategic focus in Canada is to serve clients through Citi Banking, Capital Markets and Advisory; Citi Commercial Bank; Citi Markets; Citi Securities Services; Citi Treasury and Trade Solutions; Citi Private Bank and Citi Cards Canada. To reach the Citi Customer Service Center, call 1-800-200-7056, 24 hours a day, seven days a week, every day of the year. No matter how general or specific your question, a City National representative is here to help. Contact Citibank, N. You can only view two levels of contacts above your assigned hierarchy. When can I perform a transaction after I update my mobile number with Citi? Citi requires 24 hours to update your mobile number in our Secure Online Code program. Please call: 1-800-200-7056. Home-Improvement Loans through EnerBank. From there, the Citi Chat Us. 8 9 Bank Name: Citibank (Hong Kong) Limited; Bank Address: Citi Tower, 83 Hoi Bun Road, One Bay East ; Bank code: 250; Branch code: 390 * Full name of your Citi account; Your Bank account number (8 digits) Your address (if needed) * If you are a Citibank N. Wherever you can access the internet, you can view your statement information, balances, available credit, and much more. Jun 16, 2024 · Learn about Customer Service Representative careers at Citibank (Citi). Application ID (Starts with E0000xxxx) or your Card number (For lost and stolen or Damage Card request) and; Your agreement to the cost Citi offers an innovative suite of easy to use online tools that help companies, administrators and cardholders efficiently manage the range of responsibilities behind multifaceted commercial card programs and day to day business expenses. Citibank Online Customer Service Desk - The fastest way to resolve your queries! Know more about Credit Cards, Banking, Loans, Investments, Online Services. Because I changed my phone number and now they think it is not me trying to change my phone number to the new one and my address. 5 Balance Transfer. Citi offers an innovative suite of easy to use online tools that help companies, administrators and cardholders efficiently manage the range of responsibilities behind multifaceted commercial card programs and day to day business expenses. Citibank will cancel the lost card and send a replacement credit card after verifying your identity over the phone. If you pay by cash or debit card, your open to buy is available immediately. 3. , call Citi at 757-852-9076. It’s also possible to check your Citibank credit card balance through the Citibank app or by texting BAL to 692484. Account Statement If you have an Individually Billed contact the Citi Customer Service Center. Access and manage your Citi accounts with online banking services for commercial retail. Credit Card Customer Service Call the phone number on the back of your card for customer service specific to your account. Questions about your Citi ® card account? Just call the number on the back of your credit card. You can also temporarily lock your card using using the Citi Mobile ® App or Citi Online. Or you can use our CitiPhone automated banking service General customer service assistance Customers with account-related questions who aren't enrolled in Digital Banking or who would prefer to talk with someone can call us directly . Visa customer service is available 24/7 to answer your questions. From the Card Number column, click the link for the card account you wish to view. I did connect to a rep via chat, but he had no idea how I could reach a phone rep, and just pushed interactive voice response a couple of times. Call the general customer service number on the back of your card immediately. º Central Account Number: Provide the last 4 digits of the central account number for verifcation purposes. There is no fee to make a payment by phone. Service Type: Contact Number: Service Hours: Credit card counseling and incident reporting: 82-2-2004-1004: 09:00~18:00 (Business days only) Incident reporting 24hrs/365days: CAT-i Pro menu and Security Programs: 82-2-3704-7711: 24 hrs a day/365 days a year (But, part of services are not available outside business hours) 24/7 customer service. Citibank also allows you to report a lost credit card through their website or mobile app If you believe your card has been lost or stolen, inform your A/OPC and supervisor immediately. The Card Details screen displays the card overview including balance and payment history, links to recent and previous A training request form [citidirect. Sign On to CitiManager Contact carduri (urgente/ blocare card): +40 37 275 3324 (local) sau + 34 93 316 5911 (international) customer. Who do I contact if I have questions about how to use CitiBusiness Online? CitiBusiness Online Customer Service is available: Feb 28, 2024 · To report a lost Citibank credit card, immediately call Citibank customer service at 1 (800) 950-5114. Citi's global CitiManager portal provides you with a single point of access to apply for a Citi Commercial Card, view your statements and make payments. Submit a request to be contacted by a Citi representative. Citi Australia Offices Corporate Card Services. Cardholders and program administrators are able to initiate and resolve card-related queries through Please be advised that this site is not optimized for use with Microsoft Internet Explorer 6. Mortgage Customer Service: For help with your existing mortgage account: 800-365-7772*. Oct 25, 2024 · To talk to Citi Simplicity Card customer service, call 1-800-823-4086 and then enter your card number or your Social Security number and you will then hear a brief summary of your account. citicommercialcards. , call collect at 1-904-954-7850. They said we are going to send you a text to verify you. HOTEL CANCELLATION With Cancellation Number I guaranteed a hotel reservation for late arrival and then cancelled it on _____ (date) at _____(am/pm). com (e-mail dedicat exclusiv solicitărilor legate de fosta divizie Citi dedicată persoanelor fizice) Bucuresti - Sediul Central Strada Buzești nr. If your card has been lost or stolen contact us as soon as possible on 13 24 84 or +61 2 8225 0615 if calling from overseas. 1 Account Info. Customer Service 1-800-950-5114 Outside of the United States, Call Citi collect at: 605-335-2222 (TTY: We accept 711 or other Relay Service) 24 hours a day, 7 days a week Statement, you should contact the Citi Customer Service Center. Online Authorization Code. Rewards & other services. as “011” is not required. com or SMS CPBR to 52484. 1-800-325-2865. 1- 888 Jun 23, 2023 · To check your Citibank credit card balance, log in to your Citibank account online or call credit card customer service at 1-800-950-5114. Or call one of these general numbers: Cardmember Service consumer: 800-285-8585*. Citi's Corporate Card Customer Service is on hand to help 24 hours a day, 7 days a week throughout the year. Using Citiphone Banking: You can contact us on 13 24 84 or + 61 2 8225 0615 if you are overseas Citi, the leading global bank, serves more than 200 million customer accounts and does business in more than 160 countries and jurisdictions. A Cell Phone number must be provided if a Home Phone number is not available. You can say “skip” at any time to bypass the account summary If you're suspicious about a Citi phone number received via text message, you can always call the number on the back of your card instead. On your phone, follow the instructions to “add a card”* Your card will show up on your watch. Contact Us. Say 'representative' to access fast, live help from a friendly Customer Service representative ready to help with every aspect of your card membership (including technical assistance) —24 hours a day, 365 days a year. Find our toll free Visa phone numbers to contact us about your Visa card account. Get the help you need online. If you add your card to your watch, you won't need your phone to pay *Note: This only adds the card to the Google Pay app on your watch and not on your phone, if you also want to add it to your phone, follow the steps above for android phones. Contact Citi customer service for immediate support with your account, card, loan, or service via phone, mail, or live chat. Choose between convenient self-service automated options or request to speak with a customer service representative. This process will get you in contact with a live Citibank representative who should be able to answer your questions or direct you to the appropriate department. com *block your card 24/7 Card Program Administrators CitiService Advisors are available Monday through Friday Oct 25, 2024 · To talk to Citi Diamond Preferred customer service, call 1-800-823-4086 and then enter your card number or your Social Security number and you will then hear a brief summary of your account. , First International Financial Centre, Plot Nos C-54 and C-55, G-Block, Bandra Kurla Complex, Bandra East, Mumbai - 400 051. If you’re already a Citigold client, please contact us at 1-888-248-4465. See jobs, salaries, employee reviews and more for Customer Service Representative careers at Citibank (Citi) • 9-digit ABA routing number • Checking account number • Full 16-digit Travel Card account number Pay-by-phone** (800) 200-7056 (757) 852-9076 (collect) Posting Time Frame 24 to 48 business hours Instructions Have your full 16-digit Travel Card account number ready and be prepared to provide the customer service agent with the following 303 Number of Cards please contact us: Russia +7 495 77 55 999 Best regards, Citi Commercial Cards Customer Service. Contact Citi customer service by phone, mail, or live chat for immediate support with your account. FlexiGIRO. Dedicated to service Citi is dedicated to providing superior service to clients 24 hours a day, 7 days a week. Lost or Stolen Credit Cards. 11-19-23. Find quick links for account access or get customer service help for your Synchrony consumer or business accounts. Author: TT59754 The CitiManager ® App for Citi ® Commercial Cards enables you to use your smartphone or tablet to access key account data on the go for your corporate card. *Hours vary by department. When it comes to increasing your card program's efficiency and improving your bottom line, Citi knows it's all in the details. 9. customer, please use Branch Code 790 and SWIFT Code “CITIHKAXIPB”. You can reach Citibank’s customer service by calling their phone number, which is 1-800-950-5114 if you are in the United States. Citi India consumer banking customers are now served by Axis Bank. Cards that have been reported Citi's Corporate Card Customer Service is on hand to help 24 hours a day, 7 days a week throughout the year. Cards that have been reported appear on your Account Statement, you should contact the Citi Customer Service Center. 82-94, Clădirea Țiriac Tower, etaj 1, București, sector 1 Contact Citi Customer Care to reach out to our help enter, file complaints & raise service requests. Sep 30, 2015 · Yes, Citigroup offers 24/7 customer service. The A/OPC can arrange for a replacement card account and can even request expedited processing and delivery of the new card to an alternate address. Access banking demos and FAQs here! Get up to AED 5,000 cash back per year for Citi Credit Card Referrals Service Format Example; Balance Enquiry: BAL Space Last 4 digits of your debit card number: BAL 6789: To find the location of the nearest Citibank ATM Note: To sort the results by the Card Number, Username, Card Name, Status or Bill Type columns, click the column header name. Citi ® Commercial Cards is present in over 100+ countries. Dedicated Citi Support. Select the Chat Us option on this page. Follow the instructions in that letter. 00 p. A. In the U. 15. - 9:00 p. Please call with questions regarding your Citi credit card or Citibank Debit MasterCard account. management tool (as available), or by calling Citi’s 24/7 customer service representatives. Enter your account, Social Security, or tax payer ID number. 3 Temporary Limit Increase, PIN Change. Citi ® Commercial Cards. com, select the “Contact Us” button on the home screen, and enter your regional and country information for the appropriate Citi Representative contact number to call. , call Citi collect at 1-904-954-7850. ET. Visa Business Cardholders Advisors are available Monday through Friday on business days between 9. 24/7 customer service. CitiPhone Banking ® Call for account information and service 24 x 7 *. If you want to pay your Citi card in person, you can also do it at a Citibank ATM. General Card Use and should contact the Citi Customer Service Center. Cardholder Servicing: 1-800-790-7206 (Toll-free) 904-954-7850 (Outside US) Reporting a lost or stolen card. If you can’t or don’t want to talk to Citibank customer service over the phone, there are a few alternatives. I just called in to check the mailing status of my credit card which was sent out about 7 days ago. Citigroup Global Markets Japan Inc. Cardmember Service business: 866-485-4545*. 24-Hour Customer Service Whether you are on the road, at home or at the office, Citi Customer Service is available 24 hours a day, 7 days a week Contact Citi to report a lost or stolen card, obtain account status updates and for general inquiries. The Outstanding Requests dashboard tile displays the number of requests that are pending approval when an approval workflow is used by your agency/organization. General Overview This guide is intended to assist the APC with the day-to-day execution and management of the travel card program. Home Phone : 17. Please try again later. For updates on branch and ATM availability, check our locations directory. Save Citi and Arc Design and Citibank are registered service marks of Citigroup Inc. Citibank will provide the Agency/Organization and its employees with dedicated and responsive customer service representatives 24 hours a day, 7 days a week, every day of the year through the Citibank Customer Service Center at 1-800-790-7206 in the U. Ordering Replacement Cards If your card becomes worn out, damaged or defective in any way, contact the Citi Customer Service Center to request a replacement card. Credit Card Online Support. Enter in your 16-digit DoD Travel Card account number; Enter the last 4-digits of your Social Security number For More information on Citibank business banking proposition, contact us now by at bizsuccess@citi. Contact Citi Cards. To talk to Citibank customer service, call (888) 248-4226 and then enter your account, Social Security, or tax payer ID number. Learn more today. Speak to the live representative. 00 a. Plus, save up to $100* today on a qualifying purchase when you open a new card. contact the Citi Customer Service Center. How can a cardholder set-up or maintain their mobile number and email address with Citibank? Cardholders may call the number on the back of their card to reach the Citi Customer Service line. Save CitiManager Transaction Management User Guide | 2. I tried calling the customer service number, but that only allowed certain functions and did not seem to have an option to connect to a live representative. Corporate Clients and Businesses. S. Download Application Forms and also choose DND service. Business Credit Cards. Oct 25, 2024 · How to Talk to Citibank Customer Service by Phone. First the agent asks me… Contact CIT Bank Customer Service. commercial. Citibank, N. You can say “skip” at any time to bypass the account summary Macy's Credit Customer Service 888-257-6757; Mon-Sun 9 AM–12 AM ET; TDD/TTY for the Hearing Impaired 711; Calls are monitored or recorded for quality assurance purposes. Hours of Operation. m. For detailed information on updating your contact information, refer to the video tutorial. and 5. 954-1107 Email: commercialcardcso@citi. The Citi Security Team will still be available 24/7 on 0800 096 68 00 (or +44 203 569 99 98 if calling from outside the UK) exclusively for: Reporting your Citi Debit Card as lost or stolen Reporting fraud and unauthorized transactions Jan 1, 2017 · To report fraud, contact the following: Credit Card Fraud — Contact the number on the back of your card. Please remember to specify. Credit Card Support. APC and Citi immediately. If you have any questions, concerns or complaints, our team is there to help sort things out as quickly as possible. Business and commercial clients: Truist Contact Center Business Care, 877-806-8766, 24/7; You also can use online and mobile banking to access your account information and tools around the clock. Outside the U. You can say “skip” at any time to bypass the account summary West Mumbai. to 8p. Citi Customer Service | Traveler Line | 1-800-200-7056 or 1-757-852-9076 (toll-free) We're sorry, the system is currently unavailable. It delineates processes and procedures used in the management of the Citi Department of Defense (DoD) Government Travel 20882 05/18 1701228 2 of 5 Citi® Commercial Cards Transaction Dispute orm 2. Account Statement If you have an Individually Billed If you are ever worried that your online or personal security details may have been compromised or if your Citi Debit Card has been lost or stolen, please contact Citi immediately (available 24 hours, 7 days a week) Finally, as good business practice, check your account activity frequently to ensure there are no unauthorized transactions, and contact Citibank Customer Service about any suspicious transaction. cards@citi. We apologize for any inconvenience. Citi's Dedicated Support Team & Services works around the clock so you don't have to. To apply for the right Comerica Credit Card for you, please contact your local Comerica banking center or call 800-266-3742 to speak with a support specialist. 18. If you need further support, please call our customer service team. 2 Fund Transfer. Citi | Commercial Cards Call the general customer service number on the back of your card immediately. Oct 6, 2023 · What is Citibank customer service 24/7 phone number? Citibank’s customer service operates 24/7, which means it is available to assist customers at any time of the day or night. Although the payments "post" to the account, payments made by check will take 7-14 days to process and free up your open to buy. Credit Cards / Citibanking / Suvidha / Loans* / Citi Priority / Business Preferred 1860 210 2484 (Local call charges apply) Use +91 22 4955 2484 for calling us from outside of India. These ATMs will accept cash payments up to $3,000 per credit card account per calendar month. These numbers are designated for DoD customers only. Citi® Project Card Providing organizations with extra budgetary safeguards to keep project spend under control With the Citi® Project Card, an organization can preselect the maximum spend allowed on the Citi, the leading global bank, serves more than 200 million customer accounts and does business in more than 160 countries and jurisdictions. Dec 27, 2023 · Below are the phone numbers, by department, for contacting Citi customer support by phone. service. , call Citi at +1-904-954-7850. com. Citi Australia Offices appear on your Account Statement, you should contact the Citi Customer Service Center. Citibank. In case of emergency, please contact Customer Service team calling the phone number on the back of your Citi º Business Phone and Fax Numbers: Enter commercial phone number of APC including area or country codes. Pay your Sam's Credit account online, or by calling the number on the back of your card. Citi India has transferred ownership of its consumer banking business to Axis Bank (registration number L65110GJ1993PLC020769). Training for HL2 and HL3 APCs The products, account packages, promotional offers and services described in this website may not apply to customers of International Personal Bank U. . General Support for all Citi cards: 1-800-950-5114; Customer Support in Spanish: 1-800-947-9100 To share with us your concerns or complaints, you may call our CitiPhone Hotline (65) 6225-5225 or (65) 6224-5757 (for International Personal Bank Clients), from Mondays to Fridays, between 8a. Search for Disputes, Point of Contact, Statements, and Transactions Search for Point of Contact You can search for a Point of Contact to view contact information for your A/OPCs and Approvers. How do I call Citigroup to make a payment? To make a payment, call the general customer service number (800) 285-1709 . I am a MyTravel Travel Manager and I need to retrieve MyTravel data [PDF, 7 pages] (MyTravel users should contact their Travel Manager to retrieve trip or expense information) Government Travel Charge Card Support Options. Find a branch or ATM Business Credit Card Holders: Customer Service. Account Statement If you have an Individually Billed Get immediate support for your Citi account by contacting a customer service representative through phone, mail, or live chat. Remember, your APC is your first point of contact for travel card-related questions or issues. We have local currency programs in 59, and acceptance at more than 90 million merchants worldwide. Alternatively, you can contact the bank at the customer service number at 1 (800) 790-7206, 24/7. Contact our team to learn more about how Citi Commercial Bank can help you achieve your goals. Please check if your contact number in our system is correct, if not, please update your contact information and try again after one business day. If a Home Phone number is not available, enter “N/A” (Not Applicable). To make a Pay by Phone you must have your routing number (9-digit ABA bank number) and a valid checking account number available. 1-888-390-1220, option 1. Expand your earning potential with Authorized User cards for your employees and earn AAdvantage ® miles for purchases made on each card. Learn more today search by typing a name or card account number, and then select an action from the drop-down list such as Card Accounts, View Requests or User Search. Our priority is to help you get the most from your banking in complete security. Maximum 60 characters. º Account Hierarchy HL String: Provide the last Hierarchy level (7 digits) for your hierarchy point (up to 8 levels). You can contact the appropriate Customer Service representative by calling the number on the back of your card or by visiting the Citi website Contact Customer Service page. You can request a rush card delivery by sending an email to our bsc. in the Citigold ® Private Client International, Citigold ® International, Citi International Personal, Citi Global Executive Preferred, and Citi Global Executive Account Packages. You can say “skip” at any time to bypass the account summary APC and Citi immediately. 4 Application Status, Rates. If outside the U. TDD/TTY for the Hearing Impaired. , call Citi collect at 904-954-7850. com Chat / Message service is available only in English. romania@citi. Valid through 1/29/25. 6 Report a Lost Card * + 0 Speak to a CitiPhone Officer Contact Citibank for support with your account, card, loan, or service via phone, mail, or live chat. After you report a lost or stolen card, Citi will send you a letter. Member FDIC Oct 25, 2024 · To talk to Citi Custom Cash customer service, call 1-888-872-2214 and then enter your card number or your Social Security number and you will then hear a brief summary of your account. Other types of fraud including ACH, CitiBusiness® Online, checks and wires — Contact your Citibank representative. Citi Commercial Cards Customer Account Specialist (CAS) Shameki Manning Phone: 1-855-241-0728 Option 2, Ext. Online Account Management. citi. English and Spanish speaking representatives and translation service for other languages are available. Please update your mobile numbers well in advance to avoid inconvenience. obsluga. Use the “F” Word . Mon-Fri: 8:00 a. If you do not have your card, go to www. * at: +48 (22) 692 26 62 or 0 800 120 111 E-mail address: karty. Routing Number and Swift Code; Credit Card 20882 05/18 1701228 2 of 5 Citi® Commercial Cards Transaction Dispute orm 2. Citi, the leading global bank, serves more than 200 million customer accounts and does business in more than 160 countries and jurisdictions. Customer Service: Mail correspondence: Commercial Card, PO Box 18290, Bridgeport, CT 06601-8290 24 hours, 7 If you're suspicious about a Citi phone number received via text message, you can always call the number on the back of your card instead. You can call customer service at 1 800 285 1709 and select option 1. Citi customer service provides 24/7 assistance to cardholders at 1-800-200-7056 and 1-757-852-9076 (toll-free). tbvify utxl kbjm nasks zbdqiqo qixw rtbf dzfmh ikdv urtlo